TMB Strengthens Operational Efficiency After Core Banking Upgrade

Trust Merchant Bank (TMB) has resumed full branch operations across the Democratic Republic of Congo, leveraging an upgraded core banking system to support future growth and improved service delivery.

The enhancements are expected to strengthen the bank’s capacity to handle increased transaction volumes, support expanding customer needs, and deliver faster, more efficient banking services.

The improved system also enhances digital capabilities, positioning TMB to better compete in an evolving financial landscape.

In 2025, the bank reported total assets of KSh 298 billion and a profit after tax of KSh 8.53 billion, contributing 12.5% to KCB Group’s overall earnings.

TMB also maintained a return on equity of 21% and a non-performing loan ratio of 11.5%, reflecting solid financial health.

Backed by 18 years of market presence and a strong branch network, TMB continues to serve individuals and businesses across the DRC.

The upgraded system is expected to provide a foundation for sustained growth, enabling the bank to deliver innovative, scalable, and customer-focused financial solutions.